Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when you register for an account, create a loyalty programme, or contact us for support. This may include your name, email address, phone number, and business details.

We also automatically collect certain information when you use our services, including log data, device information, IP address, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (you can opt out at any time)
• Monitor and analyse trends and usage
• Detect and prevent fraudulent transactions and other illegal activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted third parties who assist us in operating our platform.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Passwords are stored using bcrypt hashing and all data is transmitted over HTTPS.

5. Cookies

We use cookies to keep you signed in and understand how our service is being used. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at privacy@loyaltyloop.in.

7. Contact

Questions about this privacy policy? Email us at privacy@loyaltyloop.in.